Privacy policy
This Privacy Policy describes how Homesh collects, uses, and shares personal information when you visit or make a purchase on homesh.shop. This policy is written to align with common ecommerce platform and payment processing practices.
Information We Collect
Information you provide directly
Contact details (such as name, email address, phone number)
Shipping address and billing address
Order information (items purchased, order history, customer support messages)
Information collected automatically
Device and browser information (such as IP address, browser type, time zone)
Usage data (pages viewed, interactions, referring/exit pages)
Cookies or similar technologies used for site functionality, preferences, analytics, and fraud prevention
Information from third parties
Payment confirmation and limited payment-related data from payment processors (we do not store full card numbers)
Shipping and delivery updates from carriers
How We Use Personal Information
We use your information to:
Process and fulfill orders (including shipping, returns, and refunds)
Communicate with you about your order or customer service requests
Provide account and checkout functionality (if available)
Screen orders for risk and prevent fraud
Improve and optimize our website (analytics and performance measurement)
Comply with legal obligations and enforce our terms
How We Share Personal Information
We may share personal information with service providers who help operate our store, such as:
Ecommerce platform and website hosting services
Payment processors to process transactions
Shipping carriers and logistics partners to deliver orders
Analytics providers to understand site performance
Customer support tools to manage communications
We may also share information to comply with applicable laws, respond to lawful requests, protect our rights, or prevent fraud.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, enable checkout features, and help measure site usage. You can manage cookies through your browser settings. Disabling cookies may affect certain site functions.
Data Retention
We keep personal information as needed to fulfill orders, provide support, maintain records, and comply with legal obligations. Retention periods vary depending on the purpose and applicable requirements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as requesting access, correction, or deletion. You may also opt out of certain marketing communications where applicable.
To submit a privacy request, contact us using the details below. We may need to verify your identity before completing certain requests.
Contact
For privacy-related questions or requests, contact: info@homesh.shop
Store Information:
Address: 21017th Ave Apt 724, Huntington, West Virginia 25703, United States
Tel: +1 585-535-4075
E-mail:info@homesh.shop
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Standard Time, EST)